Privacy Policy – xunshisupplychain.shop

Thank you for choosing to be part of our community at Yancheng Xunshi Supply Chain Management Co., Ltd. (“we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, how we safeguard it, with whom we may share it, and your rights and choices regarding your information when you visit our website, use our services, or otherwise interact with us.

Please read this Privacy Policy carefully. If you do not agree with the terms here, please do not access the website or use our services.

1. Scope of This Privacy Policy

This Privacy Policy applies to information we collect when you:

Visit our website or mobile application;
Use our products, services, or features;
Communicate with us through customer support, email, text, or other channels;
Provide information in connection with events, promotions, or other offerings.

This policy does not apply to information collected by third parties, including through third-party websites, services, or technologies that may link to or be integrated with our services.

2. Information We Collect

We collect information that you voluntarily provide when interacting with us, as well as certain information collected automatically.

2.1 Personal Information You Provide

This includes information you provide directly when you use our services, create an account, make an inquiry, complete a form, or contact customer support, such as:

Name
Email address
Phone number
Company name and business information
Mailing address and location
Billing and shipping details
Any other information you choose to submit

2.2 Information Collected Automatically

We may automatically collect certain information when you interact with our website or use our services, including:

IP address
Browser type and version
Operating system
Device type
Time and date of access
Pages or features accessed
Interaction details (clicks, scrolling, navigation patterns)
Cookies and similar technologies

This information helps us understand usage patterns and improve our services.

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, pixel tags, and similar technologies to:

Recognize your device;
Improve user experience;
Analyze usage trends;
Administer and optimize our services.

You may manage cookie settings through your browser or device controls, but disabling certain cookies may affect functionality.

3. How We Use Your Information

We use the information we collect for various business purposes, including:

3.1 To Provide and Maintain Services

We use your information to:

Deliver, operate, and maintain our services;
Process transactions and fulfill orders;
Respond to inquiries, requests, or support issues;
Communicate important updates and notifications.

3.2 To Improve Services

We analyze usage and trends to:

Enhance service performance;
Personalize user experience;
Develop new features and offerings;
Conduct research and analytics.

3.3 Communication and Support

We may use your information to:

Respond to your questions or comments;
Provide customer support;
Send transactional messages (e.g., confirmations, receipts);
Share informational messages related to services.

3.4 Legal and Safety Purposes

We may use information to:

Comply with legal obligations;
Enforce our agreements and policies;
Protect our rights, property, and safety;
Detect, prevent, or respond to fraud, security issues, or abuse.

4. Legal Bases for Processing (Where Applicable)

Where required by law, we rely on one or more of the following legal bases to process personal information:

Consent — You have given clear consent for processing;
Performance of a Contract — Processing is necessary to perform obligations under a contract with you;
Legal Obligation — We must comply with laws, regulations, or legal processes;
Legitimate Interests — Processing is necessary for our legitimate business interests, provided those interests are not overridden by your rights.

5. How We Share Information

We may share your information with third parties in limited circumstances:

5.1 Service Providers and Partners

We may share information with:

Third-party service providers performing functions on our behalf (e.g., hosting, analytics, payment processing);
Trusted partners assisting in delivering offerings or customer support.

These parties are required to protect your information and only process it for specified purposes.

5.2 Legal and Compliance

We may disclose information:

If required by law, regulation, or legal process;
To respond to lawful requests from public authorities;
To protect the safety of users, our property, or rights.

5.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of the transaction.

6. Data Retention

We retain personal information only as long as necessary to:

Provide services to you;
Comply with legal obligations;
Resolve disputes and enforce agreements;
Conduct analytics and maintenance.

After the retention period, we securely delete or anonymize information.

7. Data Security

We have implemented reasonable technical, administrative, and organizational safeguards to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no security measure is perfect. We cannot guarantee absolute security, and you acknowledge that you provide information at your own risk.

8. International Transfers

If personal information is transferred outside your country of residence, we will take appropriate steps to ensure suitable protections are in place consistent with applicable laws.

You agree to the transfer of information to locations where we, our affiliates, or service providers operate.

9. Your Rights and Choices

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:

9.1 Access and Correction

You may request access to personal information we hold about you and ask for corrections if it is inaccurate or incomplete.

9.2 Deletion and Restriction

Where permitted by law, you may request deletion of personal information or request restrictions on processing.

9.3 Data Portability

You may have the right to receive your information in a structured, machine-readable format.

9.4 Opt-Out Rights

You may opt out of certain data uses, such as marketing communications, subject to legal requirements.

To exercise your rights, please contact us using the information provided in this policy.

10. Children’s Privacy

Our services are not intended for individuals under the age of 13 (or the age required by local law). We do not knowingly collect personal information from children under that age.

If we become aware that we have collected information from a child, we will take steps to delete it as required by law.

11. Third-Party Links and Services

Our website or services may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy does not apply to those third parties.

We encourage you to review the privacy policies of other sites or services you visit.